My guest this week is Jeff Lawson, the Founder and CEO of Twilio. Twilio is a 15-billion-dollar company offering a cloud communications platform to its customers. Twilio is used by customers like Lyft, Twitch, and Yelp to make communications in their products easy. Jeff and I talk about why it pays to be a platform, how to be a platform, and how to sculpt a company culture. This is a must listen for anyone building a business whether it’s a tech business or not.
Show Notes
1:18 – (First Question) – Company vowels and draw the owl
5:26 – Significance of API’s
12:14 – How non-software businesses can transition into the space
17:50 – Agile way of working at ING Belgium (video)
18:38 – How they strategize their product build
23:27 – The idea of ask your developer and why it’s so important to them
33:02 – How they codified their business culture
45:12 – Parting advice for people building platforms
48:13 – Kindest thing anyone has done for Jeff
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